Shipping & Handling

Ducky & Moo offer Australia-wide shipping on all orders.  All items are lovingly and securely wrapped and sent via Australia Post standard shipping unless express shipping has been selected. Shipping times vary depending on your location within Australia so please allow for 7-10 days for standard shipping once dispatched from our warehouse.  For larger items over 10kg, we will either dispatch it in multiple parcels or as a single parcel via TNT express road delivery, depending on the final sizing of the order.  

For international shipping please allow a minimum of 21 days from date of dispatch from our warehouse to receive your order. Customs clearance could impact on timeframes so please bear this in mind when placing your order. 

Please bear in mind when placing your orders that there may be an extended postage timeframe due to increased volume and delivery requirements from Australia Post.  Once your order has been collected by Australia Post, shipping times fall outside of our control, but you will be provided with a tracking number to be able to follow your parcel.